Career Opportunity:
Customer Support Engineer/Supervisor
We can't offer what the big guys can, but then again, we wouldn't want to!
We do offer:
- Opportunity to grow with a small startup software company that is
rapidly expanding.
- A broad variety of interesting assignments in a team-oriented environment
where you can really make an impact.
- Opportunity to learn & develop on leading edge technology at an accelerated
pace.
- High visibility within the organization.
- A strong entrepreneurial culture.
We are in need to a Support Engineer and a Support Supervisor. Candidates
should have 1-3 years experience providing hands-on technical support to
UNIX-based Client Server products: SQL hands-on experience (Sybase preferred);
and telcom. data communication such as Sonet, T1 or T3 is desired. For the
Supervisor role, proven leadership skills &
experience implementing a help desk ticket tracking system is required (Remedy
system knowledge preferred). Key responsibilities include: technical leadership;
investigating & troubleshooting problems with UNIX-based Client Server product
line & ongoing maintenance (for the Engineer this includes on-site assistance
at locations throughout the US); execution of test plans for new software
releases; diagnostic checks of customer systems; product installations & upgrades
and developing telcom. network element interfaces.
Excellent compensation commensurate with ability & experience. If you are
a self starter who wants to join a company where efforts will be recognized,
Send, Fax or E-Mail a resume to:
Clear Communications
Attn: Steve Callisher
100 Tri-State International, Ste. 125
Lincolnshire, IL 60069
Fax (847) 317-2525
callisher@mpeeg.com